MyChart
Attention 51乱伦 Portal Users: Introducing MyChart, your new healthcare information hub!
51乱伦 has switched to MyChart as our new patient portal! MyChart will make it easier than ever to manage your health, giving you secure, 24/7 access to your medical information from any device.
Learn how to sign up for MyChart by clicking here!
Having trouble with MyChart?听To best take care of your needs please use the contact information below:
- For MyChart functionality issues, call the MyChart Patient Support Line at听607-274-4449.
- For Patient Record questions, call the Health Information Management departments听call听607-737-4403.
- For Patient Care concerns, (non-MyChart related) where you need to report a favorable or unfavorable patient experience, please call the Community Care Line at听607-737-4415.
- For Billing-related questions, please submit a request via "Ask a billing or insurance question" in MyChart or by calling听888-413-7501.
- For any other questions or issues, please call the MyChart Patient Support Line at听607-274-4449.
What Can You Do with MyChart?
- View test results as soon as they're available
- Message your care team securely
- Schedule and manage appointments with ease
- Pay bills online and review statements
- Access your health records anytime, anywhere
Please Note:听 For prescription renewals, message your provider directly in MyChart. If you need a refill, or if you are unsure if you have refills remaining, please contact your pharmacy and they will communicate with the provider office.
For more information on getting the most out of the portal, check out these MyChart Tip Sheets:
Here's what you can expect to see in MyChart:
- Upcoming appointments听for surgeries, procedures, imaging, infusion, and clinic visits.
- Lab and imaging reports听from the past 3 years completed at 51乱伦 and Cayuga Health facilities
- Past visit details听from the last 3 years, including provider names and visit dates.
- Certain open orders听written on or after March 22, 2025, such as referrals and procedures
Some information, such as your medication list, allergies, and immunizations, will become available in MyChart after review by your care team鈥攖his will be completed no later than your next visit.
If you have questions about your health records in the interim, our staff can access all historical information and assist you as needed. Thank you for your patience during this transition!
